Dealing with associates in the workplace....

One of my main management problems is dealing with other co-workers who have difficulty communicating their ideas, and expressing themselves.
I'm one of the head associates at the bank(north fork bank) i work at.As one of the supervisors, i need to keep an efficient pace during our busiest days. This means integrating all the workers skills and using them where they work best. The problem is when one of the workers has an issue with a situation, instead of talking an hearing each other's point of view, they tend to just argue. This is no good because apart from slowing us down, it makes us look bad in front of customers doing their business here. I've had some successful meetings with them, just to see it break down within 2 weeks.
Before we get audited, i really need to find a way to get them to establish a common ground. These are workers who are good at what they do, and have lots of potential, so hiring new people is out of the question.

Management and Poker

Hello my name is Juan Duran and im currently a junior here at baruch with a major in accounting and a minor in philosophy.As you can see by the blog title im a fan of poker.For those not familiar with poker its one of many games played with a deck of cards, among others like blackjack,etc. Poker itself collapses into various games like 7 card stud, Omaha, and the most recognized Texas hold 'em.

Its an easy game to learn, but hard to master, but with anything worthwhile it takes time and effort,and with that and a little bit of management you'll be well on your way to understanding true poker.